Our services are based on your trust. Trust that we will respect and protect any information that you choose to share with us. It is a responsibility that we at MadWoof take very seriously and which empowers us towards transparency.

What information do we collect and how?

Our privacy policy has been put together to address any concerns you might have about how PII (Personally Identifiable Information) is collected and used online. It describes how we gather and use the information you share with us. It is also an effort towards transparency about how we handle and protect your information.

• Comment Sections-

The Comment section helps us interact with and understand you better. The information that you share with us in the comments form helps us understand your needs better. Your IP address is a data point that we find through your comments and it helps us understand your demographic and location preferences. 

When communicating with us through comments, you might be asked to register your email address, name, and other information. Also, we might use third party service providers to optimize the functionality of the comment section. These third party service providers might adhere to their own privacy policies with regards to the collection, protection, and handling of the information that you provide.

• Forms-

You can control how much information you choose to share with us when filling out forms. Generally speaking, we ask for Contact Information like name, phone number, email address. We also ask for information related to your choice of our services. The price range you are comfortable with and the scope of the work that you require us to deliver. The contact information you provide us helps us get back to you with the answers to your queries and requests. It is essential to our services and our communication with you.

Information related to your company such as the website domain/URL, the services/products that you offer, the aims you have for its future. Also, whether you were recommended our services through a partner we have worked with in the past or not. This is information that will help us not only understand your preferences better but also help us tailor our services according to your needs. We can notify you about our newsletters, promotional and advertising offers to keep you at the cutting edge of the services that we offer. You also have the option to discontinue these notifications and unsubscribe anytime you want.

We might use third party service providers to optimize our communications with you via email or newsletters. These third parties might have their own privacy policies with regards to the collection, protection, and handling of information.

Your information can also be used to identify similar users on the internet via third party services like Facebook or Google. Your PII helps us identify and understand our customers better. However, this information is encoded, anonymous, and devoid of any information that could personally identify you. This is information that helps us find potential customers with similar needs and interests through social media platforms like Facebook, Google, etc. 

• Cookies

A “Cookie” is essentially a piece of information that is stored on either your mobile device or computer by the web browser you are using. These cookies, if you choose to accept them, help us identify content on our website that engages you, that you interacted with. This helps us improve your experience, either by ensuring that you don’t have to keep logging in to visit our website or to curate the features that you are interested in. 

• Necessary Cookies

These are the cookies that are essential to your use of the different features on the website. It also ensures that you are accessing the site securely. 

When you visit our website for the first time, we promptly ask you to review the privacy policy and explain our use of cookies to improve your experience.

 

• Functionality Cookies

These cookies allow the website to remember your preferences and choices from a previous browsing session. Information like your language preferences, location, username, and password are collected via these cookies, so that you can automatically log in. 

You can choose to disable these cookies and not save your preferences and password. 

 

• Analytical Cookies

These cookies collect information regarding the pages you visited on the website, the links you clicked on, the advertisements that attracted and engaged you. It helps us improve the website and its features. 

• Automatically-gathered Information

The web browser you are using when visiting our website, the language you prefer, along with the time and date of your last visit is information that is automatically-gathered. This information helps us review the performance of the website. It helps us customize and improve your experience and use of the website.

• Google Analytics Privacy policy

Firstly, Google Analytics does use a permanent cookie that uniquely identifies you when you use your browser. But, that ‘cookie’, that information cannot be used by anyone other than Google. The Google Analytics Terms of Use expressly restricts Google’s ability to share or use that information. 

We use Google Analytics to understand customer behavior and the customer journey to improve the products and services better. It also helps us improve the website in itself.

We offer marketing and advertising services such as 

• Google Ads
• Facebook Ads
• Google Tag Manager

Each of which adheres strictly to the terms and conditions of the Google Terms of Service, the Google Privacy Policy, and the Google Tag Manager Use Policy. This prohibits Google from sharing or using the encoded, anonymized information with any other Google product or any third party. It also prohibits any third party using Google Analytics or any other Google service from sharing the encoded, anonymized information.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

When is the information disclosed?

If and when we process or disclose the information that you have provided us with, we do so-

• When it is necessary to fulfill our contractual and legal obligations of providing a service.
• When it is mandatory to comply with the law.

You have control over the communication that you will receive from and with us. You can choose to change your preferences when it comes to the use of data whenever you want.

• Fulfilling Contractual and Legal Obligations

 

When providing the services you have requested, we may use the information that we have to communicate the scope of the work, mode of payment, status of payment for services rendered or other such related issues. When a contract is formed between us and you, the information that you have given us needs to be processed to a) learn more about your service/product.

1. b) make suggestions and offer advice on the service/product.
2. c) provide our services of updating, marketing, analysis, and content creation. We may also have to share some of the information to subcontractors, third party service providers, or support staff to ensure the highest possible quality of work.

The terms of the contract between us and you gives us permission to process and pass this information.

• Complying with the Law

Legal proceedings can compel the disclosure of sensitive information if 

1. It is necessary to do so under subpoena or a legal process.
2. It is necessary to assist government and law enforcement officials in their inquiries.
3. It is necessary to investigate any alleged violations.
4. It is necessary to protect the property, safety, and legal rights of the company.
5. It is necessary to protect the property, safety, and legal rights of a client, partner, employee, third-party service provider, and/or affiliates.

Your Control Over The Information

• Removal/Change

You can request removal or change in the information that you have provided us. This may, however, restrict or change the scope of the services we can provide you.

• Verification

If and when we receive a request to access, remove or change the information that you have provided us, the first step is to verify the request. We need to verify the request before we take any action in order to protect the information.

Changes

The privacy policy is subject to change. Accepting the privacy policy constitutes an acceptance of the terms and conditions within it.

 

If you have any questions.

Contact us at (https://madwoof.com/contact-us/)